This page shows you a list of your students who are locked out of the software because they entered an incorrect password too many times in a row (5 times). You can clear locks for all students that you can access. Note: Locks also clear automatically after 5 minutes.
School network personnel can clear locks for all students in the software. School-level personnel can clear locks for students in their school(s). Teachers can clear locks for students assigned to their classes.
How Do I Get to This Page?
On the Home page, select your initials in the upper-right corner. In the drop-down list, select Locked Students.
How to Unlock Your Students
Who can do this with default user permissions?
School Network Level Administrators, School Network Staff, School Level Administrators, School Staff, Teachers
To clear locks for the students who are listed, select Unlock Students.
At the top of the page, you will see a message in green saying that the students are unlocked.
When you have finished, select < Back to return to the previous page.
If you want to clear locks for a single student (not all students), select the student's name; then, select Unlock Student on the Details tab.
School network personnel can also clear locks for all students by going to the School network-wide Account Actions.